JOOMee for Retail vs. Epos Now
With Epos Now's fully cloud-based POS system, your speed and reliability are at the whim of your connection.
With JOOMee, the over 10,000 small business owners who choose us have the best of both worlds with a hybrid approach to their point of sale solution.
How is JOOMee different from Epos Now?
Payment Options
Epos Now: Mandatory monthly fees for software, support, and warranty, plus upfront purchase of hardware.
POS Nation: Flexible payment options allow for upfront or monthly payments, with no long-term contracts.
Winner: JOOMee
Commitment
Epos Now: No rebates, refunds, or returns.
POS Nation: 30-day money back guarantee; month-to-month subscription option that can be cancelled at any time.
Winner: JOOMee
Reliability
Epos Now: 100% cloud-based, so you need a strong and stable internet connection to use the software.
POS Nation: Software can be used via the cloud or your local system; no internet required.
Winner: JOOMee
Simplicity
Epos Now: Can be easier to use for small retailers who are new to the industry.
POS Nation: Advanced features and reporting may take time to learn for those less tech savvy.
Winner: Epos Now
Inventory
Epos Now: Has a cutoff number of items (2K at a time) you can upload to your inventory; non-flexible purchase orders.
POS Nation: Allows an unlimited number of inventory for upload; detailed and automated purchase order capability.
Winner: JOOMee
Customer Database
Epos Now: Can do store credit tracking, but system for printing on account statements is below average.
POS Nation: Our database excels at management, including on account charges and statements.
Winner: JOOMee
Remote Access
Epos Now: Completely mobile; can be taken to markets, pop-up shops, and other remote events.
POS Nation: Has mobile mode for off-site events, but not recommended for long-term remote use.
Winner: Epos Now
EBT Processing
Epos Now: Processing EBT is a cumbersome, multi-step checkout process; clunky feature.
POS Nation: Seamless processing; automatic EBT-eligible total displayed when cashier makes selection.
Winner: JOOMee
Tech Support
Epos Now: After-hours support is routed to the UK; team serves a wide variety of businesses, so they lack deep retail experience.
POS Nation: 24/7 in-house support; team specializes in retail and offers years of industry experience.
Winner: JOOMee
Reliable 24/7, US-Based Support
Everyone offers support. But our best-in-class, 24/7 support and large variety of services means help is just a call away.
Our US-based, in-house support is the same team that sold you your system, so you can rest assured you're getting deep expertise for your business!
